Bald Eagle Streamz IPTV

Privacy Policy

Last updated: January 1, 2025

Bald Eagle Streamz (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our service. Please read this policy carefully.

1. Information We Collect

1.1 Information You Provide

When you create an account, subscribe to a plan, or contact support, we may collect:

  • Name and email address
  • Billing information (processed securely through our payment providers)
  • Support communications and correspondence
  • Device type and connection preferences

1.2 Information Collected Automatically

When you access our service, we may automatically collect:

  • IP address and approximate geographic location
  • Browser type, device type, and operating system
  • Pages visited and features used
  • Connection timestamps and session duration
  • Error logs and performance data

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and remember your preferences. You may control cookie settings through your browser. Disabling cookies may limit certain functionality.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our streaming service
  • Process payments and manage your subscription
  • Send transactional emails (receipts, renewal reminders, support responses)
  • Respond to customer support requests
  • Detect fraud, abuse, and security incidents
  • Comply with legal obligations
  • Send promotional emails (only with your explicit consent)

3. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your data with third parties only in the following circumstances:

  • Service Providers: Payment processors, email delivery services, and analytics providers that operate under strict data protection agreements.
  • Legal Requirements: When required by law, court order, or governmental authority.
  • Business Transfers: In connection with a merger, acquisition, or sale of business assets, with appropriate notice to users.

4. Data Retention

We retain your personal data for as long as your account remains active or as needed to provide you services. Billing records are retained for 7 years to comply with financial regulations. You may request deletion of your account data at any time by contacting support.

5. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • The right to access the personal data we hold about you
  • The right to correct inaccurate or incomplete data
  • The right to request deletion of your personal data
  • The right to object to or restrict certain processing
  • The right to data portability
  • The right to withdraw consent at any time

To exercise any of these rights, contact us at privacy@baldeaglestreamz.com.

6. Security

We implement industry-standard security measures including 256-bit SSL encryption, secure data centers, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Children’s Privacy

Our service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us immediately and we will delete it.

8. International Transfers

Your data may be transferred to and processed in countries other than your own. We ensure adequate protection for such transfers through Standard Contractual Clauses or equivalent mechanisms.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the “Last updated” date. Continued use of the service after changes constitutes acceptance of the updated policy.

10. Contact Us

For questions about this Privacy Policy or our data practices, contact us at: